Privacy Policy
Last updated: [Date]
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully.
1. Information We Collect
We may collect information about you in a variety of ways, including:
Personal Data
When you register an account, obtain a quote, or purchase a policy, we collect personally identifiable information such as:
- Full name
- Email address
- Postal address
- Phone number
- Date of birth
- Payment information (processed securely by our payment provider)
Automatically Collected Data
When you visit our website, we may automatically collect certain information about your device and usage, including your IP address, browser type, operating system, referring URLs, and pages visited.
2. How We Use Your Information
We use the information we collect to:
- Process and administer your insurance policy
- Send you policy documents, renewal notices, and important updates
- Respond to your enquiries and provide customer support
- Comply with legal and regulatory obligations
- Improve our website and services
- Send marketing communications (where you have opted in)
3. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Insurers — to underwrite and administer your policy
- Third-party service providers — who assist us in operating our website and delivering our services (under strict data processing agreements)
- Regulatory bodies — where required by law or regulation
- Fraud prevention agencies — to protect against fraudulent claims
4. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Policy data is typically retained for a minimum of 7 years following policy expiry.
5. Your Rights
Under UK GDPR and the Data Protection Act 2018, you have the right to:
- Access — Request a copy of the personal data we hold about you
- Rectification — Request correction of inaccurate or incomplete data
- Erasure — Request deletion of your personal data in certain circumstances
- Restriction — Request that we restrict processing of your data
- Portability — Receive your data in a structured, machine-readable format
- Objection — Object to processing based on legitimate interests or direct marketing
To exercise any of these rights, please contact us at the details below.
6. Cookies
Our website uses cookies to improve your browsing experience. You can control cookie settings through your browser preferences. For full details, please refer to our Cookie Policy.
7. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact us:
Email: [support@example.com] Address: [Your Company Address]
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.